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Privacy Policy

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Effective Date: 11/10/2024

Introduction
At CelArd Ltee (“Company,” “we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://celard.digital (the “Website”) or use our services. Please read this Privacy Policy carefully. By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access the Website or use our services.

1. Information We Collect
We may collect the following types of information from you:

1.1 Personal Information:

  • Contact Information: Your name, email address, postal address, phone number, and other similar contact details.
  • Account Information: Username, password, and other credentials for accessing our services.
  • Payment Information: Payment details such as billing address and payment card details, processed securely through third-party providers.

1.2 Non-Personal Information:

  • Usage Data: Information about how you interact with our Website, including your IP address, browser type, pages visited, time spent on the Website, and other analytical data.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your activities on our Website and improve user experience. For more details, see our Cookies Policy.

2. How We Use Your Information
We may use your information for various purposes, including but not limited to:

  • Providing Services: To deliver, operate, and manage our services and Website.
  • Communications: To send you updates, newsletters, and marketing materials (you can opt-out at any time).
  • Customer Support: To provide customer support and respond to your inquiries.
  • Personalization: To customize your experience on the Website and display content that matches your interests.
  • Analytics: To analyze and improve the performance, functionality, and security of our Website.
  • Legal Compliance: To comply with legal obligations, enforce our Terms & Conditions, or protect our legal rights.

3. How We Share Your Information
We do not sell your personal information. However, we may share your information with trusted third parties for the following purposes:

  • Service Providers: Third-party vendors, contractors, or service providers that assist us in providing our services (e.g., payment processors, IT services).
  • Legal Requirements: To comply with legal obligations, regulatory requirements, or court orders.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • With Your Consent: We may share your information with third parties if you provide explicit consent.

4. Data Security
We take appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, or alteration. While we strive to protect your data, no system can guarantee absolute security. In case of a data breach, we will notify you and the relevant authorities as required by applicable law.

5. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:

  • Access: The right to request a copy of the information we hold about you.
  • Rectification: The right to correct any inaccurate or incomplete data we have about you.
  • Erasure: The right to request the deletion of your personal data under certain conditions.
  • Restriction: The right to request a limitation on the processing of your personal data.
  • Portability: The right to request the transfer of your data to another organization.
  • Objection: The right to object to the processing of your personal data.

To exercise these rights, please contact us at info@celard.digital. We will respond to your request in accordance with applicable laws.

7. Cookies and Tracking Technologies
We use cookies and similar technologies to collect data about how you use our Website. This helps us improve user experience and track website performance. You can control the use of cookies through your browser settings, though disabling them may limit some features of the Website. For more information, please review our Cookies Policy.

8. Third-Party Links
Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices of such websites or services. We encourage you to read the privacy policies of any third-party websites you visit.

9. Children’s Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information.

10. International Data Transfers
If you are located outside of Mauritius and provide us with personal data, please note that we transfer the data to Mauritius for processing. By submitting your personal data, you consent to its transfer and processing in accordance with this Privacy Policy.

11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of our Website after any changes to this policy will signify your acceptance of those changes.

12. Contact Information
If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us at:

CelArd Ltee
1st Floor Tower II, Nexteracom Building,
Ebene, Rose-Hill, Mauritius
Email: privacy@celard.digital